List
Tennessee's Best Employers 2008
May 2008
Tags:
The Best Employers program is designed to honor the companies in Tennessee that show a dedication to employee growth, development and quality of life. In partnership with the Tennessee Chamber of Commerce and Industry and the Society of Human Resources Management (SHRM), the survey is managed by Best Companies Group.
The Lists:
Section sponsors:
Best Employers—Large 250+ Employees
- Pinnacle Financial Partners
Heading this year's list is newcomer Pinnacle Financial Partners. Pinnacle began operations in a single downtown Nashville location in October 2000. A recent expansion into Knoxville and the acquisition of Mid-American Bancshares has made Pinnacle the second largest bank holding company headquartered in Tennessee, with 32 offices in the Nashville area.
The firm provides a full range of banking, investment and insurance products and services designed for small- to mid-sized businesses and their owners, real estate professionals and individuals, as well as comprehensive wealth management services. The firm has a well-established expertise in commercial real estate.
Pinnacle recruits seasoned advisors—the average financial associate has 24 years of banking or brokerage experience. The firm's self-described passion for customer service begins with the first impression: a firm mandate is to answer all incoming phone calls—by a live person, not voice mail—by the third ring.
Pinnacle's employee retention rate of 96%, compared to industry norms of 65% to 75% at other comparable regional banks—and its leadership role as one of the fast-growing commercial banks chartered since 2000—suggest that something is working. An offbeat, personable culture promotes strong identification with firm values and a sense of belonging. All employees undergo a three-day orientation, largely conducted by president and CEO, Terry Turner, including a wall-climbing challenge at the YMCA. Regular training and social events forge connections, too: a book club that meets at the CEO's home, or anniversary parties complete with costumes and skits. Turner stays tuned in to employees through quarterly "listening sessions," and members of the company's leadership team are authorized to award up to 5% of an employee's annual base pay for outstanding achievements. The firm's annual workplace environment survey has a 100% completion rate and the unedited results are shared with all employees.
"We're genuinely focused on creating an atmosphere where people will become fully engaged, enjoy what they are doing and be successful," says Terry Turner, CEO. "Our hiring philosophy is to recruit experienced people, allowing our organization structure to remain flat. We don't have to build all the bureaucracy and control structure that is required by most large regional banks." "The associates of the firm are most responsible for this being a great place to work," he continues. "Assuming I do my job, it is the relationships between associates—how well they know, care about, and respect one another—that make it a great place to work."
- Edward Jones Edward
Jones returns to the list in the number-two slot this year. The St. Louis-based firm has $400 billion in assets under management and 9,000 branch offices serving more than seven million clients throughout United States and, through its affiliates, in the United Kingdom and Canada.
The firm targets small business owners and individuals, and financial advisors promote a conservative buy-and-hold investment philosophy offering relatively low-risk, quality investments. Edward Jones has received several industry awards for workplace culture and support, including nine consecutive years on Fortune magazine's annual "100 Best Companies to Work for in America" listing. The firm captured the No. 4 spot on the list in 2008, and the No.2 spot in the Large Employers category. Edward Jones occupied the top ten for five years and number-one ranking in 2002 and 2003. Award rankings also include eight consecutive years on Training magazine's Top 125 training list, every year of the listing's history.
Each Edward Jones financial advisor is part of a team that includes a regional leader, academic leader and veteran financial advisor. Training offerings range from the Rotational Development program, a cross-training program that allows new employees to work in various divisions and departments around the country; to "track training," which allows veteran employees to specialize in areas of interest ranging from retirement planning to equities.
Jim Dickerson, a financial advisor who joined Edward Jones in 2005 following a 20-year career in the U.S. Air Force, was recently chosen for training as a productivity leader. Once completed, he will join the company's network of regional trainers. "Edward Jones was a natural transition for me, coming from the military," he says. "I found a similar value set here. Our employees are the most organically trained in the financial services industry. We have autonomy in the way we conduct our business, and access to a strong support system."
- Baker, Donelson, Bearman, Caldwell, & Berkowitz PC
Baker, Donelson, Bearman, Caldwell & Berkowitz has a long legacy of producing leaders—from high-ranking dignitaries to authorities in a specific practice area. Current and former associates include state governors, foreign ambassadors, U.S. congressmen and White House Chiefs of Staff.
Baker Donelson is one of the 100 largest law firms in the country, with more than 540 attorneys and public policy and international advisors. The firm has more than doubled in size since 2002 alone.
With offices in five states—Alabama, Georgia, Louisiana, Mississippi and Tennessee—as well as Washington, D.C., and a representative office in Beijing, China, the firm serves local, regional, national and international clients.
Growth has been accompanied by increasing diversity in the firm's lineup of legal talent. From 2002 to 2006, Baker Donelson's minority attorney population more than quadrupled. Since 2005, Multicultural Law magazine has consistently ranked the firm as one of its "Top 100 U.S. Law Firms for Diversity."
Community outreach is a priority as well, and the firm supports a variety of causes through funding, volunteer manpower or pro bono legal assistance.
"At Baker Donelson, we are dedicated to attracting and retaining the best and brightest people who embrace our shared beliefs of integrity, diversity, accomplishment, mutual respect and support and a commitment to the betterment of our communities and our profession," says Ben Adams, chairman and CEO.
Beaman Automotive Group
If you live in Middle Tennessee, chances are you've probably bought a car—or at least shopped for one—at Beaman Automotive. Beaman Automotive Group, founded in 1945, is one of the largest and most respected automotive groups in the country. Family-owned and run for the duration of its 63-year history, the dealership is run by CEO Lee Beaman, son of founder Alvin G. Beaman. Originally a Dodge and Plymouth franchise, the dealership switched to the Pontiac line, and grew over the years to include Toyota, Lincoln-Mercury, GMC trucks and Dodge.
The dealership has been headquartered in the heart of downtown Nashville since its establishment, and the Beaman Pontiac neon sign is one of the area's most recognizable landmarks. Many of Beaman's 450 employees have been with the company 20 years or more, with a couple topping the 40-year mark, says Ann Eaden, vice president. "Once people are here for five years, they're hooked for life," she says.
"I am very thankful and proud of this honor. Being named as one of the Best Employers in Tennessee validates the Beaman philosophy that people are the most important part of our business, and we believe we have the best people in place to be successful," says Beaman. "Our associates are the ones who actually do the work and deserve the credit for our long-term success. I have come to realize that by taking care of our associates, they will be inspired to care for our customers, and in turn, customers will continue to reward us with their business."
- Mid-America Apartment Communities
Mid-America Apartment Communities manages 140 apartment properties in 13 states in the Southeast and South Central United States. Created in 1977, the company went public in 1994 as a self-managed real estate investment trust (REIT). Today, it has a portfolio of 40,494 apartment homes. Mid-America's book of business includes acquisition, new development, redevelopment and property management. The company hires 35 to 40 community managers annually, and the industry turnover rate is 40%, so training is a priority. Mid-America has also won numerous awards for property management, marketing and charity work. "Our success in creating value through owning and managing apartment real estate lies in disciplined investment practices and strong systems," says CEO Eric Bolton, "but over the long haul is primarily dependent on our folks who work at our properties serving our residents and executing on the many tasks associated with creating great places to live." The company promotes employee retention through a tiered system of benefits that increase with length of service and include such perks as apartment discounts; computer, cellular phone or appliance discounts for personal use; fatherhood leave; health insurance premium discounts, adoption assistance and a scholarship program for employees' children. In keeping with its business focus, the company charity Open Arms provides free, fully furnished apartment homes near treatment centers for families in medical crisis who must be away from home for extended periods of time. Over the past 10 years, the program has helped more than 1,000 families.
Oak Ridge Associated Universities
Established in 1946 as the Oak Ridge Institute for Nuclear Studies, Oak Ridge Associated Universities (ORAU) is a nonprofit university consortium of 98 research institutions. ORAU links national laboratories and federal agencies with private industry to advance science and education programs. ORAU manages the Oak Ridge Institute for Science and Education for the U.S. Department of Energy. More than one-third of the nation's science and engineering research, and a third of the country's science and education doctoral degrees, are produced by ORAU.
Focus areas include worker/public health and environmental stewardship, emergency response, and scientific research and education. ORAU manages the Oak Ridge Institute for Science and Education (ORISE) for the U.S. Department of Energy (DOE), and has served as a contractor for the DOE the past 60 years, as well as more than 14 other federal agencies. "ORAU is truly honored to be recognized as one Tennessee 's best employers for the second straight year," says ORAU President Ron Townsend. "ORAU not only strives to ensure that we have the most talented and committed individuals working for us, but that they also feel valued and appreciated for the work that they do."
Locally, ORAU continues to encourage young scientists through more than $1 million in grants and funding for science and math activities in local schools, organizations and communities. ORAU places more than 5,000 students in programs across the country and hosts more than 11,000 students at Oak Ridge for science education programs.
- Lifeway Christian Resources
Established in Nashville in 1891, LifeWay Christian Resources is one of the world's largest providers of Christian products and services, including Bibles, church literature, books, music, audio and video recordings, church supplies, research services through LifeWay Research, and Internet services through LifeWay.com.
Founded as the Sunday School Board of the Southern Baptist Convention, LifeWay began as a publisher of Sunday School literature. The current name, adopted in 1998, reflects the company's focus on providing biblical solutions that spiritually transform individuals and cultures. The word "LifeWay" is rooted in the words of Jesus recorded in the Biblical verse John 14:6: "I am the way, the truth, and the life."
"LifeWay has a proud heritage and a respected place in the community. We are an organization with a ministry purpose supported by a great business model," says Steve Lawrence, director of human resources. "It is always good to know that we work at one of the best employers in Tennessee as recognized by an independent party. Many of us always have thought that, but it is encouraging to have the validation."
"Our employees always have good things to say about their experience here, and their high morale translates into commitment, dedication and productivity." The company employs more than 4,200 full- and part-time staff, 1,500 of whom work at its home office in Nashville. Today, LifeWay offers vast array of products, services and ministries. The company also owns and operates more than 140 LifeWay Christian Stores throughout the United States, as well as two of the largest Christian conference centers in the country.
FirstBank
FirstBank was founded more than 100 years ago in 1906 as Farmers State Bank, a small rural agricultural bank in Scotts Hill, Tenn. Today, FirstBank has more than 44 locations in 22 counties across West and Middle Tennessee and more than 575 employees.
FirstBank's customer base of more than 40,000 households and $1.9 billion in assets places it in the top five of all U.S. banks in asset size. FirstBank is a full-service bank offering the latest technology and convenience with the culture and feel of a small regional community bank.
Personal service and community involvement are hallmarks of the bank's operating culture. The Ayers Scholarship Program (named for owner Jim Ayers) provides coaching, help with the application process and scholarship funds—up to $400,000 per student—for high school students in Decatur and Henderson County. Employees can also apply for scholarship funds for college-bound children through the FirstScholars program.
Hundreds of community first-graders participate in FirstBank's annual FirstArt contest. Winners are chosen in each FirstBank market, receive a savings bond and have their drawing featured on the bank's holiday card.
"At FirstBank, we work hard to maintain an atmosphere that encourages individual and team growth and motivates our associates to focus on helping customers succeed in reaching their goals. In doing so, FirstBank succeeds, too," says Craig Butler, senior vice president of human resource services. "Being named one of the best employers is a great honor, and we know that comes from having employees who are striving for excellence and helping one another to do their best."
- Vanderbilt Mortgage and Finance
Vanderbilt Mortgage and Finance has helped home buyers to afford their dreams for more than 30 years. Founded in 1974 in Maryville, the company is the financing arm of Clayton Homes and handles more than 300,000 loans.
VMF's financial services include manufactured housing mortgage loans, land financing and loan servicing. The company has 917 team members in sales, finance (credit and collections), customer service call centers, credit investigations and accounting.
Career development programs, leadership training, tuition reimbursement, a generous slate of health and wellness programs, a training department resource library with personal interest and professional development topics available for check-out, an onsite restaurant and discounts on company-manufactured homes for qualified employees all help make the company a good place for associates to call home.
Toni Miller, bankruptcy department manager, has worked for VMF since her 2004 graduation from the UT-Knoxville. "The company's strength is the environment. They care. Even though it's a big company, everyone knows your name," she says. "Company leaders are accessible and easy to talk to. [President and CEO] Kevin Clayton has a cubicle just like I do."
"We focus on our team members so they can focus on our customers," says Sharon Kennedy, director of human resources. "We strive to be number one in value and number one in customer experience."
- Memorial Health Care (tie)
Memorial Health Care System in Chattanooga is the area's only faith-based health system, a leading provider of cardiac, cancer and orthopedic services, and a leader in imaging and surgical care with a wide range of specialty services.
Serving the Chattanooga community since 1952, the Memorial system includes two acute-care hospitals, home health services, satellite facilities and 30 physician offices. The system involves more than 700 physicians, 4,000 employees and 630 volunteers.
Memorial has received numerous awards for excellence in clinical practice and outcomes, workplace environment and consumer satisfaction. "We are honored to be recognized for the fourth time as one of the state's best employers," says Debra L. Moore, interim president and CEO of Memorial Health Care System. "Recognition is one of the many blessings that results from a dedication to providing exceptional medical care with a compassionate spirit. Our associates exemplify that dedication and our values of reverence, integrity, compassion and excellence in their daily ministries."
Creating healthier communities is at the heart of Memorial's healing mission, which includes not only medical care but also outreach to individuals who are hurting or in need. Memorial partners with a variety of organizations—churches, health departments, and charities—to help improve access to health care. Outreach efforts range from health fairs and screenings to financial support to surrounding communities. Memorial works with area neighborhoods on community improvements ranging from parks to loans for home purchases and improvements. Memorial-funded scholarships help area students with school costs and job training programs.
In 2006 alone, community outreach programs impacted more than 260,000 people and represented a contribution of more than $22.7 million in charity care, unpaid costs, and community service.
Unum (tie)
Serving more than 20 million working people and their families, Unum is one of the world's leading employee benefits providers. The company provides FMLA services, disability reporting/ analysis, and integrated disability management.
Unum is headquartered in Chattanooga and has offices in Portland, Maine, Worcester, Mass., and Glendale, Calif. Subsidiaries include Colonial Life in South Carolina and Unum Limited in England. The company has 10,000 employees in the U.S. and U.K.
The company has ranked number one in the U.S. in group disability for 31 years. In 2007, Unum and its subsidiaries paid more than $6 billion in benefit claims, processed nearly 400,000 new disability claims and paid an industry-leading $4.3 billion in disability benefits.
"We pride ourselves on being a 'people' company, so we are especially honored to be named one of the best employers in Tennessee," says Bob Best, COO for Unum US. "We work to provide an environment that fosters collaboration and inspires enthusiasm and commitment. Our annual employee satisfaction surveys tell us we are doing a good job, but that doesn't mean we are complacent—we never stop trying to improve."
Flexibility is a key element of the company's alternative work program. Currently, more than 1,050 employees telecommute under one of the following arrangements: full-time, on selected days according to a pre-determined schedule, or as required by business or personal needs.
Health education is a popular offering for employees, as well. Newly added group health coaching sessions, presented by the company's Health Resource Center and overseen by a nurse educator, are now available in addition to individual health counseling. The group meetings, added by employee request, provide a forum for employees to work together on mutual health goals.
—
Best Employers—Small & Medium 25-249 Employees
InfoWorks Inc.
InfoWorks is a management and IT consulting firm founded in 1997 and headquartered in Nashville. Services include strategic planning, business process design, project management, custom development, implementation, training, and long-term support. InfoWorks partners with mid-size and large companies in a variety of industries including health care, insurance, distribution, manufacturing, financial services, government, publishing and higher education.
Corporate culture at the 40-person firm focuses on a progressive work-life balance. All consultants are based in the Nashville area and create their own work schedule, and the company focuses on the Middle Tennessee market. This flexible approach and local business concentration allows InfoWorks to attract and maintain talented, experienced and motivated employees who enjoy challenging work and understand the local business climate and community.
In 2005, InfoWorks became an employee-owned firm, fulfilling its goal of remaining an independent, Middle Tennessee-based company. Employee ownership is both a benefit and a significant part of company culture, by making employees invested in the company's success.
"We work hard to create an environment where employees are treated with trust and respect, an environment in which employees are confident that InfoWorks will take care of them," says CEO Jim Clayton. "This allows our employees to spend their time and efforts on responsive, dependable and quality service for each client."
National Association of State Boards of Accountancy
The National Association of State Boards of Accountancy (NASBA) serves as a forum for the 55 boards that regulate the accounting profession. Begun in 1907 as a volunteer-run organization, today NASBA has more than 175 full-time employees. NASBA provides programs and services, identifies and researches current and emerging issues affecting state boards of accountancy, maintains communications among state boards to facilitate the exchange of ideas and opinions, and fosters relationships with organizations that impact the regulation of public accounting.
NASBA sponsors a variety of programs and services for professional accountants. Company-paid "Toastmaster" meetings are held onsite during work hours, and monthly "lunch & learn" sessions cover topics of personal and professional interest. NASBA strongly supports employee community involvement: charitable outreach ranges from Meals on Wheels to disaster relief efforts, and employees are allowed to engage in community outreach activities on company time.
"There are many good places to work, but NASBA seeks to be the best place to work," says CEO David Costello. "'Best' reflects NASBA's people, their passions, and their positioning according to their gifts and abilities. Likewise, the best people must be complemented by the best approaches in management, culture and leadership."
Kramer Rayson LLP
Established in 1948, the law firm of Kramer Rayson engages in general practice with concentrations in employment, tax, contractual, estate, trust, health care and civil law.
Clients range from General Motors to the Knoxville Utilities Board to Tennessee Farmers Mutual Insurance Co. The firm handles both transactional and litigation matters.
Kramer Rayson has 32 lawyers with offices in Knoxville and Oak Ridge. Associates hail from the law schools of the University of Tennessee, the University of Memphis, Vanderbilt University, the University of Kentucky, Seattle University, the University of Virginia, Southern Methodist University, and the College of William and Mary. The firm recruits associates with a combination of strong legal skills, integrity and collegiality.
"What makes Kramer Rayson a rewarding place to work is our clients, and our people," says Warren Gooch, managing partner. "We are fortunate to have clients that provide challenging and interesting work, which enables all of us to grow and continue building a great firm. Our people take that work seriously, with diligent preparation and a commitment to those clients' interests. If you take care of your clients' needs thoughtfully, the rewards naturally follow."
The firm has a strong tradition of community involvement and a commitment to the East Tennessee area. "Kramer Rayson helps everyone balance their professional obligations with their civic roles," Gooch says. "We view it as a cost of doing business in the way we prefer business to be done. We think this approach yields a stronger community with a depth and breadth of participation."
- Access America Transport
Access America Transport is a third-party logistics company handling all modes of transportation, including supply chain management, specialized transport and rail services for a diverse customer base throughout the Southeast. Headquartered in Chattanooga, Tenn., the company has additional locations in Birmingham, Ala.; Nashville; Minneapolis, Minn.; Knoxville; Columbus, Ohio; and Eufaula, Ala.
AAT was founded in 2002 as a flatbed trucking company, originally an outgrowth of Key James Brick, one of Tennessee's largest brick suppliers. Today, it is a nearly $20 million company with 29 employees and access to a fleet of more than 200,000 trucks. AAT handles less-than-truckload (LTL), truckload and rail/specialized shipments.
Soon after its founding, AAT diversified into refrigerated and van freight, then rail service. Through a 2005 partnership with the Department of Defense, the company now hauls equipment ranging from M1 Abrams tanks to UH-60 Black Hawk helicopters.
- The North Highland Co.
North Highland is a business and technology consulting company that works with mid-size and large employers to help develop business strategies, identify operating efficiencies and provide project management for small- and large-scale programs ranging from new software applications to business reengineering.
The company offers a collegial culture with a strong work-life balance. Employees play an integral part in determining the projects they work on, specialization areas, and desired training/development. In addition to formal training, mentoring is a company stronghold. A close-knit environment fosters relationships with company leaders and colleagues that last after mutual project work ends, which plays a key role in employee retention.
North Highland's service area network allows different offices to share approaches and successful models with other locations. Through the Highland WorldWide Partnership, North Highland has developed partnerships with more than 600 consultants across Europe with a very similar business model and market concentration. "Similar to North Highland, our European partners concentrate their efforts in the area where they live and work," says Doug Condidorio, senior vice president. "Our model forces all of our consultants to have skin in the game. To top it off, we guarantee our final work product. The companies we serve are long-term clients because we know their operations, culture and needs so well."
"What truly makes North Highland unique is the experience level of our consulting teams," Condidorio says. "Typically, the larger management consulting firms have a leveraged, pyramid approach, led by a senior partner and supported by junior level staff with one to three years of experience. Our teams are made up of smaller, more focused and seasoned teams with 15-25 years of consulting experience, allowing us to quickly implement strategic solutions. Our clients tell us that we tend to take work off of their desks instead of adding tasks to their already intense work load."
- Thompson Dunavant PLC
Thompson Dunavant is the largest locally owned tax, consulting and assurances service firm in the Midsouth. Practice areas include state and local tax, international tax, employee benefit plans, SOX-404 assistance, and outsourced internal audit. The firm advises and consults on internal control studies, business process reviews, mergers and acquisitions, sales and exchanges, business spin-offs, sales and use tax studies, and deferred compensation plans.
With more than 75 associates and 100 staff members, the firm's strong suit is experienced front-line employees. A culture that encourages relationship-building and good rapport among employees on and off the clock encourages employee retention and high morale—as well as consistency and continuity in customer service.
An employee-run Social Activity Committee organizes events ranging from family picnics to mini-golf to a holiday party at Graceland. The company offers a generous benefit package, including an employee assistance program paid 100% by the firm, available to employees and all family members.
Local ownership keeps the firm attuned to client needs, and associates bring experience from national and international tax firms. This combination of up-front-and-personal knowledge of clients and worldwide resources differentiates Thompson Dunavant as a winning alternative to Big 4 firms.
"We are especially honored to be named one of Tennessee's Best Employers for the second year in a row because it validates the fact that we truly appreciate our employees and that they recognize these efforts. Our people are fundamental to the growth we have achieved, and we recognize that they are vital to our vision to become a nationally recognized firm," says N. Gordon Thompson, managing member. "As we enter our second decade in business, we realize the constant need to rededicate ourselves to providing a stimulating environment for our employees to grow, learn and interact."
- MidSouth Bank
Founded in 2004, MidSouth Bank is a state-chartered offering a wide range of services: checking, savings, money market accounts, certificate of deposits, commercial and consumer loans, and wealth management.
The bank was established to fill the need for another locally owned bank in the Murfreesboro area, with experienced successful bankers engaged in the local community. MidSouth was the highest capitalized new bank in the state's history: with commitments of over $30 million in stock in less than five months from the initial subscription date. The bank's commitment to the community and its heritage was underscored by its choice of the 117-year-old First United Methodist Church building, one of Murfreesboro's most recognized historic landmarks, for its main office. MidSouth now has five branch offices throughout Rutherford County.
Stock options are awarded annually to employees who have demonstrated exceptional performance, and the bank has a strong tradition of mentoring to orient new employees and acquaint them with the company culture. New hires are paired with an existing team member in a similar role who helps with job-specific training, and also serves as a point person for general questions about the company during orientation phase.
Knoxville Tourism & Sports Corp.
It's the gateway to University of Tennessee football games, the former home of the World's Fair, and so much more. Knoxville Tourism & Sports Corp., a destination marketing, services and management company, functions as the city's ambassador and raises Knoxville's profile among other major markets courting business and leisure travelers.
Knoxville Tourism & Sports Corp. is a private 501(c)3 corporation, formed in 2002 through the merger of the Knoxville Convention & Visitors Center and The Greater Knoxville Sports Corp. It serves as a Chamber of sorts, promoting the Knoxville/Knox County area as a premier destination for conventions, sporting events and pleasure travel, with the goal of enhancing quality of life for local residents while generating economic impact and development.
Headed by CEO Gloria Ray, KTSC has 40 employees and provides turnkey event planning, from accommodations to meeting space to activities around the city.
The KTSC team has staged two-week sporting event series for 30,000-plus athletes and their families, and hosted more than 16,000 motorcycle enthusiasts for the Honda Hoot, the largest multi-brand motorcycle rally in the nation. Destination Imagination, the annual problem-solving competition for students ages 8-18, has held its Global Finals in Knoxville since 1991, bringing in 8,000 students from 47 states and 28 countries.
"It's a fun atmosphere, and offers a lot of variety," says Erin Freeman, director of communications. One week, we may host a meeting of the American Quilters Society and the next, a group of street riders."
"This recognition of KTSC's work environment is very rewarding. I think I speak for all the employees when I say that we love what we do and it apparently shows," Ray says. "There is a certain spirit in our offices that can be seen on the faces of all who work here. It is a place full of people with smiles on their faces and a twinkle in in their eyes. We try to live and work everyday with the mind set, 'If better is possible, then good is not enough.'"
State of Franklin Savings Bank
State of Franklin Bank opened in 1996 with $6 million in total assets and 10 employees. Twelve years later, the bank has $365 million in total assets and 100 employees.
Customer service is a priority, whether it's the convenience of the kiosks in every branch to access online banking, extended hours on weekdays and weekends, or the cup of cappuccino or snack offered to customers. The bank even unlocks doors five minutes early in the mornings and stays open five minutes past closing time, to accommodate the customer whose watch may be a few minutes fast or slow.
Continuing education and a strong career ladder help attract and keep dedicated employees. Every employee, from personal bankers, custodial personnel and executive management, has the opportunity to participate in continuing education programs that may further their professional development and enhance their careers. In fact, many company officers and managers began their employment with the bank as a teller.
The stock ownership plan allows employees to defer up to 15% of their annual salary into the plan, with a generous five-for-one company match for up to 6% of employee contributions. For example, if an employee makes $20,000 per year and contributes 6% of their salary, which is $1,200, the Bank will contribute five times the employee contribution, or $6,000.
"We are extremely honored to be selected for the second year in a row as one of the best employers in Tennessee," says Chairman Charles E. Allen Jr."There's no doubt that State of Franklin's success is due to the dedication and enthusiasm of our employees. From our beginning with a staff of 10, it has been our goal to create a family atmosphere and, regardless of how large we've grown, we strive to make each employee feel a part of the State of Franklin family."
- Crowe Chizek and Co. LLC
Crowe Group LLP, the parent company of Crowe Chizek and Co., is one of the top 10 public accounting and consulting firms in the United States. The firm is headquartered in Indianapolis, Indiana and has locations in nine states, including Tennessee. Crowe services range from assurance and financial advisory to performance, risk and tax consulting. Clients include public and private companies the financial services, healthcare, government, private equity sponsored, inventory-based and not-for-profit industry sectors.
The company has a long history of substantial corporate giving, and in 2006 established the Crowe Foundation to focus charitable giving and align contributions with those causes that are important to the firm's employees and align with the company's values. The Foundation supports youth development and causes that help community youth develop into productive members of society.
Another outlet, the Crowe Foundation's Volunteer Investment Program (VIP), supports not-for-profit organizations chosen by employees and encourages them to become involved in their community. Through the VIP, employees can receive cash grants for qualified nonprofit organizations based on their volunteer involvement. The program awards a $250 grant to a qualified organization for which a Crowe person has volunteered at least 30 hours over the fiscal year.
"At Crowe, we strive to provide our people with a great place to work," says Larry P. Morton, Crowe's managing executive in Nashville. "Being named one of the Best Employers in Tennessee is a testament to our environment, which is designed to make all individuals to feel valued and respected," Morton adds.
Firm policies support work/life balance, and it is common practice for staff to adjust schedules—with the full support of firm management —in order to pursue community involvement or personal interests, goals and commitments.
- Stites & Harbison PLLC
Stites & Harbison is a full-service law firm serving the Southeast region, with a focus on sophisticated transactions, difficult litigation and complex regulatory matters.
Founded in 1832, Stites & Harbison is one of the oldest law practices in the nation and among the largest law firms in the region. The firm is comprised of nearly 280 attorneys and a support staff of almost 300.
The firm has received numerous regional and national awards among the legal community for superior work environment and service to clients. New employees receive an extensive orientation and ongoing attorney training is offered through in-house seminars and external CLE programs.
Diversity efforts include S.W.I.F.T. (Stites Women Investing in our Future Together), a group formed by female associates to provide mentoring, networking and educational programming for professional growth. The program is supported and funded by the firm's Management Committee.
A unique outreach program is the Nashville office's partnership with an area guide dog organization to sponsor dogs' training. In return for its support, the firm receives naming rights for each dog, who is christened by employee vote and named for a firm member. Current mascot Martin is named for senior attorney Jim Martin. Other sponsored pups have included Charlie, named for founder Charles Warfield, and Oakley, after office manager Betty Oakley. The dog also spends time with his or her adopted firm family at the Stites office. "Having a puppy at the office is a great morale builder," says Becky Dan, marketing director.
"Stites & Harbison attorneys and staff make our firm a great place to work. We're able to maintain our commitment to our clients and our community, while keeping our unique family-friendly culture," says Stuart Campbell, office executive. "Employee initiatives, such as our SWIFT professional development program for female attorneys, have had a great impact in developing the collegial environment we value."
- Duke Realty Corp.
Duke Realty Corp. is one of the largest commercial real estate companies in the United States, with 130 million square feet of office and industrial properties in 22 cities, nationwide construction capabilities; 7,700 acres of land to support 113 million square feet of future development; and nearly 1,400 employees, 35 of which are located in Nashville.
The company, founded in 1972 and headquartered in Indianapolis, Indiana; provides site selection, development, financing, construction, leasing and property management services. Its first property developed —Building One at Park 100 Industrial Park on the Northwest side of Indianapolis—is now, more than 30 years later, one of the largest industrial parks in the United States. In addition to its Nashville office, Duke Realty has locations in 22 cities across the United States. (The company went public in 1993.)
Mentorship and training are important. Employees who wish to serve as mentors make a one-year program commitment and undergo training at Duke's home office in Indianapolis. "At Duke Realty Corp., we realize that our associates are critical to our ability to serve our customers," says Jeff Palmquist, senior vice president, Duke's Nashville operations. "We strive to create a working environment where associates are satisfied, can reach their full potential, and feel appreciated for their efforts. Duke is pleased that our efforts have been recognized." Duke encourages employees to give back to the communities where they live and work. The company supports employee volunteer efforts with two paid Community Days per year. Employee volunteers can also request a charitable contribution from Duke for their chosen organization through the company's Associate Contribution Committee.
Blackburn, Childrens & Steagall PLC
Blackburn, Childers & Steagall, PLC is one of the oldest and most respected firms in the region. Founded in 1961, the firm now has more than 70 employees and locations in Greeneville, Johnson City and Kingsport.
Services include tax, auditing, estate planning, computer and accounting services consulting, litigation support, personal financial planning, business valuations, medical practice management, technology services and support.
Despite the firm's multiple locations, it operates as one entity. Team members combine staff from all offices to ensure the most appropriate mix of expertise is assembled for each client's needs.
Work/life balance is a priority, and the firm works with employees on required hours and scheduling to create a family-friendly culture. "We work hard to make sure our actions match our words," says Tommy Greer, managing partner.
"We are honored to be recognized and realize it is due to the great employees who work at our firm," Greer says. "As partners, we know when all is said and done, it is our staff who exemplify the culture we strive to have at BCS: a Christian environment that emphasizes a balance between personal and professional lives, while offering a challenging but rewarding careers. Our firm was established as a small family business, and we strive to have that same atmosphere as we continue to grow." The firm is a member of the PKF North American Network, an organization of legally independent firms sharing cutting edge technical knowledge with the best practices within the industry.
- Avenue Bank
Avenue Bank, one of the newest entries into the financial sector, opened in July 2007. Headed by CEO and industry veteran Ron Samuels, Avenue aims to become Nashville's "signature bank." Its stated goal is to blend urban sophistication and small town friendliness with a vision for the creative, the connected, and the genuine.
Services include residential construction lending, commercial real estate lending, entertainment industry private client services, and a mortgage division. Avenue Bank offers business and personal banking services—including its unique "concierge service"—through a team of professionals dedicated to serving the creative spirit of Nashville. The bank has no teller row; instead, each client is greeted and assisted personally by a banker. "Everyone here has the title of 'banker' because any of us can tend to any client's needs," explains Lisa Meiers, marketing manager.
This approach extends to employees, as well. Each employee is asked to fill out a personal profile on their first day of work, including such quirky questions as 'favorite snack' and 'the top three stores you'd like to receive a gift card from.' "This information is used later to reward employees for a job well done," says Meiers. "You might find a bag of your favorite goodies on your desk, or a gift card to a place you love to shop. Details like that make such recognitions really special."
"Avenue Bank fosters a work environment that puts people (clients, employees, family and community) at the center of everything we do," says CEO Ron Samuels. "We pledge to provide a workplace where high standards are honored and work life is fulfilling, supporting our belief that the right people deliver the real difference."
Dramatic black-and-white photos of well-known and loved Nashville landmarks on the bank's Web site and the biographical information on company officers—one a Harley rider; another a fan of Elvis Costello; and another, husband of a real estate agent extraordinaire—speak to the bank's intention to be anything but ordinary.
Offices are located at Nashville's historic Cummins Station, downtown on Demonbreun Street in the railway sector, on West End Avenue and in Cool Springs. A Green Hills location is slated to open this year. The commercial banking team is located at the bank's headquarters in Nashville's historic Baggage Building at Union Station.
- PICA Group (tie)
PICA Group provides professional liability insurance to physicians, primarily serving podiatrists and chiropractors.
PICA—the Podiatry Insurance Company of America—was incorporated in Tennessee in May 1980 and offered its first podiatric policies in January of 1981. During the first month, there were 703 policies sold, and the policy count reached 800 by the end of the first year. A sister agency, PICA Group Services, offers all other lines of insurance, including 401(k), office packages, health, long-term disability, life, and medical.
Community outreach is a company tradition. Each year, PICA Group partners with United Way of Williamson County for a fundraising campaign that includes fun activities, guest speakers and seminars to learn about partner agencies and volunteer opportunities, and a company match for all employee contributions.
In addition to a competitive benefits package, PICA provides annual health screenings to employees and spouses, quarterly lunch & learn seminars and support groups for employee health and wellness issues and other interests.
Wirtgen America Inc. (tie)
Wirtgen America is a provider of heavy road construction equipment including asphalt pavers, milling machines, and compaction equipment. The company has locations in Tennessee and Pennsylvania, with 120 of its 160 employees working from the Nashville office.
Generous benefits, a relaxed environment and support for employees' professional and personal interests all factor into the company's stable workforce and low turnover rate. Wirtgen pays 75% of total medical premium for staff. Employees can also apply for deeper medical premium discounts by taking an annual wellness exam.
Wirtgen America supports and encourages employees to be actively involved and remain current in their respective professions, by paying certification fees and dues for continuing education and professional associations.
Community outreach is a company tradition. In addition to financial support of various causes and individual volunteerism by employees, efforts are currently underway to assess employees' primary interests for community work, and organize groups to take part in selected community drives.
"Because of our size, we enjoy a more informal family environment," says Mark Inman, HR manager. "We still have rules and policies governing the workplace, but we maintain a relaxed work atmosphere. It's not an office where people have to wear nametags to remember one another."
"As part of the Wirtgen group, Wirtgen America strives for world-class customer service and support," says CEO Jim McEvoy. "It is only possible to deliver this through the employees of Wirtgen America. We are constantly seeking ways to improve and I am pleased to see that our employees feel the same way. It is our top priority to create a work environment whereby our people are motivated and feel connected to be a part of a champion organization."
<--pagebreak-->
Best Employers—Small & Medium 25-249 Employees
- InfoWorks Inc.
InfoWorks is a management and IT consulting firm founded in
1997 and headquartered in Nashville. Services include strategic planning, business process design,
project management, custom development, implementation, training, and long-term support.
InfoWorks partners with mid-size and large companies in a variety of industries including health
care, insurance, distribution, manufacturing, financial services, government, publishing and higher
education.Corporate culture at the 40-person firm focuses on a progressive work-life balance. All consultants
are based in the Nashville area and create their own work schedule, and the company focuses on the
Middle Tennessee market. This flexible approach and local business concentration allows InfoWorks to
attract and maintain talented, experienced and motivated employees who enjoy challenging work and
understand the local business climate and community.In 2005, InfoWorks became an employee-owned firm, fulfilling its goal of remaining an independent,
Middle Tennessee-based company. Employee ownership is both a benefit and a significant part of
company culture, by making employees invested in the company's success."We work hard to create an environment where employees are treated with trust and respect, an
environment in which employees are confident that InfoWorks will take care of them," says CEO Jim
Clayton. "This allows our employees to spend their time and efforts on responsive, dependable and
quality service for each client." - National Association of State Boards of Accountancy
The National
Association of State Boards of Accountancy (NASBA) serves as a forum for the 55 boards that regulate
the accounting profession. Begun in 1907 as a volunteer-run organization, today NASBA has more than
175 full-time employees.
NASBA provides programs and services, identifies and researches current and emerging issues
affecting state boards of accountancy, maintains communications among state boards to facilitate the
exchange of ideas and opinions, and fosters relationships with organizations that impact the
regulation of public accounting.NASBA sponsors a variety of programs and services for professional accountants. Company-paid
"Toastmaster" meetings are held onsite during work hours, and monthly "lunch & learn" sessions cover
topics of personal and professional interest. NASBA strongly supports employee community
involvement: charitable outreach ranges from Meals on Wheels to disaster relief efforts, and
employees are allowed to engage in community outreach activities on company time."There are many good places to work, but NASBA seeks to be the best place to work," says CEO David
Costello. "'Best' reflects NASBA's people, their passions, and their positioning according to their
gifts and abilities. Likewise, the best people must be complemented by the best approaches in
management, culture and leadership." - Kramer Rayson LLP
Established in 1948, the law firm of Kramer
Rayson engages in general practice with concentrations in employment, tax, contractual, estate,
trust, health care and civil law.Clients range from General Motors to the Knoxville Utilities Board to Tennessee Farmers Mutual
Insurance Co. The firm handles both transactional and litigation matters.Kramer Rayson has 32 lawyers with offices in Knoxville and Oak Ridge. Associates hail from the law
schools of the University of Tennessee, the University of Memphis, Vanderbilt University, the
University of Kentucky, Seattle University, the University of Virginia, Southern Methodist
University, and the College of William and Mary. The firm recruits associates with a combination of
strong legal skills, integrity and collegiality."What makes Kramer Rayson a rewarding place to work is our clients, and our people," says Warren
Gooch, managing partner. "We are fortunate to have clients that provide challenging and interesting
work, which enables all of us to grow and continue building a great firm. Our people take that work
seriously, with diligent preparation and a commitment to those clients' interests. If you take care
of your clients' needs thoughtfully, the rewards naturally follow."The firm has a strong tradition of community involvement and a commitment to the East Tennessee
area. "Kramer Rayson helps everyone balance their professional obligations with their civic roles,"
Gooch says. "We view it as a cost of doing business in the way we prefer business to be done. We
think this approach yields a stronger community with a depth and breadth of participation." - Access America Transport
Access America Transport is a
third-party logistics company handling all modes of transportation, including supply chain
management, specialized transport and rail services for a diverse customer base throughout the
Southeast. Headquartered in Chattanooga, Tenn., the company has additional locations in Birmingham,
Ala.; Nashville; Minneapolis, Minn.; Knoxville; Columbus, Ohio; and Eufaula, Ala.AAT was founded in 2002 as a flatbed trucking company, originally an outgrowth of Key James Brick,
one of Tennessee's largest brick suppliers. Today, it is a nearly $20 million company with 29
employees and access to a fleet of more than 200,000 trucks. AAT handles less-than-truckload (LTL),
truckload and rail/specialized shipments.Soon after its founding, AAT diversified into refrigerated and van freight, then rail service.
Through a 2005 partnership with the Department of Defense, the company now hauls equipment ranging
from M1 Abrams tanks to UH-60 Black Hawk helicopters. - The North Highland Co.
North Highland is a business and
technology consulting company that works with mid-size and large employers to help develop business
strategies, identify operating efficiencies and provide project management for small- and
large-scale programs ranging from new software applications to business reengineering.The company offers a collegial culture with a strong work-life balance. Employees play an integral
part in determining the projects they work on, specialization areas, and desired
training/development. In addition to formal training, mentoring is a company stronghold. A
close-knit environment fosters relationships with company leaders and colleagues that last after
mutual project work ends, which plays a key role in employee retention.North Highland's service area network allows different offices to share approaches and successful
models with other locations.
Through the Highland WorldWide Partnership, North Highland has developed partnerships with more than
600 consultants across Europe with a very similar business model and market concentration. "Similar
to North Highland, our European partners concentrate their efforts in the area where they live and
work," says Doug Condidorio, senior vice president. "Our model forces all of our consultants to have
skin in the game. To top it off, we guarantee our final work product. The companies we serve are
long-term clients because we know their operations, culture and needs so well.""What truly makes North Highland unique is the experience level of our consulting teams," Condidorio
says. "Typically, the larger management consulting firms have a leveraged, pyramid approach, led by
a senior partner and supported by junior level staff with one to three years of experience. Our
teams are made up of smaller, more focused and seasoned teams with 15-25 years of consulting
experience, allowing us to quickly implement strategic solutions. Our clients tell us that we tend
to take work off of their desks instead of adding tasks to their already intense work load." - Thompson Dunavant PLC
Thompson Dunavant is the largest locally owned tax, consulting and assurances service firm in the
Midsouth. Practice areas include state and local tax, international tax, employee benefit plans,
SOX-404 assistance, and outsourced internal audit. The firm advises and consults on internal control
studies, business process reviews, mergers and acquisitions, sales and exchanges, business
spin-offs, sales and use tax studies, and deferred compensation plans.With more than 75 associates and 100 staff members, the firm's strong suit is experienced front-line
employees. A culture that encourages relationship-building and good rapport among employees on and
off the clock encourages employee retention and high morale—as well as consistency and
continuity in customer service.An employee-run Social Activity Committee organizes events ranging from family picnics to mini-golf
to a holiday party at Graceland. The company offers a generous benefit package, including an
employee assistance program paid 100% by the firm, available to employees and all family
members.Local ownership keeps the firm attuned to client needs, and associates bring experience from
national and international tax firms. This combination of up-front-and-personal knowledge of clients
and worldwide resources differentiates Thompson Dunavant as a winning alternative to Big 4
firms."We are especially honored to be named one of Tennessee's Best Employers for the second year in a
row because it validates the fact that we truly appreciate our employees and that they recognize
these efforts. Our people are fundamental to the growth we have achieved, and we recognize that they
are vital to our vision to become a nationally recognized firm," says N. Gordon Thompson, managing
member. "As we enter our second decade in business, we realize the constant need to rededicate
ourselves to providing a stimulating environment for our employees to grow, learn and
interact." - MidSouth Bank
Founded in 2004, MidSouth Bank is a state-chartered offering a wide range of services: checking,
savings, money market accounts, certificate of deposits, commercial and consumer loans, and wealth
management.The bank was established to fill the need for another locally owned bank in the Murfreesboro area,
with experienced successful bankers engaged in the local community. MidSouth was the highest
capitalized new bank in the state's history: with commitments of over $30 million in stock in less
than five months from the initial subscription date. The bank's commitment to the community and its
heritage was underscored by its choice of the 117-year-old First United Methodist Church building,
one of Murfreesboro's most recognized historic landmarks, for its main office. MidSouth now has five
branch offices throughout Rutherford County.Stock options are awarded annually to employees who have demonstrated exceptional performance, and
the bank has a strong tradition of mentoring to orient new employees and acquaint them with the
company culture. New hires are paired with an existing team member in a similar role who helps with
job-specific training, and also serves as a point person for general questions about the company
during orientation phase. - Knoxville Tourism & Sports Corp.
It's the gateway to University of Tennessee football games, the former home of the World's Fair, and
so much more. Knoxville Tourism & Sports Corp., a destination marketing, services and management
company, functions as the city's ambassador and raises Knoxville's profile among other major markets
courting business and leisure travelers.Knoxville Tourism & Sports Corp. is a private 501(c)3 corporation, formed in 2002 through the merger
of the Knoxville Convention & Visitors Center and The Greater Knoxville Sports Corp. It serves as a
Chamber of sorts, promoting the Knoxville/Knox County area as a premier destination for conventions,
sporting events and pleasure travel, with the goal of enhancing quality of life for local residents
while generating economic impact and development.Headed by CEO Gloria Ray, KTSC has 40 employees and provides turnkey event planning, from
accommodations to meeting space to activities around the city.The KTSC team has staged two-week sporting event series for 30,000-plus athletes and their families,
and hosted more than 16,000 motorcycle enthusiasts for the Honda Hoot, the largest multi-brand
motorcycle rally in the nation. Destination Imagination, the annual problem-solving competition for
students ages 8-18, has held its Global Finals in Knoxville since 1991, bringing in 8,000 students
from 47 states and 28 countries."It's a fun atmosphere, and offers a lot of variety," says Erin Freeman, director of communications.
One week, we may host a meeting of the American Quilters Society and the next, a group of street
riders.""This recognition of KTSC's work environment is very rewarding. I think I speak for all the
employees when I say that we love what we do and it apparently shows," Ray says. "There is a certain
spirit in our offices that can be seen on the faces of all who work here. It is a place full of
people with smiles on their faces and a twinkle in in their eyes. We try to live and work everyday
with the mind set, 'If better is possible, then good is not enough.'" - State of Franklin Savings Bank
State of Franklin Bank opened
in 1996 with $6 million in total assets and 10 employees. Twelve years later, the bank has $365
million in total assets and 100 employees.Customer service is a priority, whether it's the convenience of the kiosks in every branch to access
online banking, extended hours on weekdays and weekends, or the cup of cappuccino or snack offered
to customers. The bank even unlocks doors five minutes early in the mornings and stays open five
minutes past closing time, to accommodate the customer whose watch may be a few minutes fast or
slow.Continuing education and a strong career ladder help attract and keep dedicated employees. Every
employee, from personal bankers, custodial personnel and executive management, has the opportunity
to participate in continuing education programs that may further their professional development and
enhance their careers. In fact, many company officers and managers began their employment with the
bank as a teller.The stock ownership plan allows employees to defer up to 15% of their annual salary into the plan,
with a generous five-for-one company match for up to 6% of employee contributions. For example, if
an employee makes $20,000 per year and contributes 6% of their salary, which is $1,200, the Bank
will contribute five times the employee contribution, or $6,000."We are extremely honored to be selected for the second year in a row as one of the best employers
in Tennessee," says Chairman Charles E. Allen Jr."There's no doubt that State of Franklin's success
is due to the dedication and enthusiasm of our employees. From our beginning with a staff of 10, it
has been our goal to create a family atmosphere and, regardless of how large we've grown, we strive
to make each employee feel a part of the State of Franklin family." - Crowe Chizek and Co. LLC
Crowe Group LLP, the parent company of
Crowe Chizek and Co., is one of the top 10 public accounting and consulting firms in the United
States.
The firm is headquartered in Indianapolis, Indiana and has locations in nine states, including
Tennessee.
Crowe services range from assurance and financial advisory to performance, risk and tax consulting.
Clients include public and private companies the financial services, healthcare, government, private
equity sponsored, inventory-based and not-for-profit industry sectors.The company has a long history of substantial corporate giving, and in 2006 established the Crowe
Foundation to focus charitable giving and align contributions with those causes that are important
to the firm's employees and align with the company's values. The Foundation supports youth
development and causes that help community youth develop into productive members of society.Another outlet, the Crowe Foundation's Volunteer Investment Program (VIP), supports not-for-profit
organizations chosen by employees and encourages them to become involved in their community. Through
the VIP, employees can receive cash grants for qualified nonprofit organizations based on their
volunteer involvement. The program awards a $250 grant to a qualified organization for which a Crowe
person has volunteered at least 30 hours over the fiscal year."At Crowe, we strive to provide our people with a great place to work," says Larry P. Morton,
Crowe's managing executive in Nashville. "Being named one of the Best Employers in
Tennessee is a testament to our environment, which is designed to make all individuals to feel
valued and respected," Morton adds.Firm policies support work/life balance, and it is common practice for staff to adjust
schedules—with the full support of firm management —in order to pursue community
involvement or personal interests, goals and commitments. - Stites & Harbison PLLC
Stites & Harbison is a full-service law firm serving the Southeast region, with a focus on
sophisticated transactions, difficult litigation and complex regulatory matters.Founded in 1832, Stites & Harbison is one of the oldest law practices in the nation and among the
largest law firms in the region. The firm is comprised of nearly 280 attorneys and a support staff
of almost 300.The firm has received numerous regional and national awards among the legal community for superior
work environment and service to clients. New employees receive an extensive orientation and ongoing
attorney training is offered through in-house seminars and external CLE programs.Diversity efforts include S.W.I.F.T. (Stites Women Investing in our Future Together), a group formed
by female associates to provide mentoring, networking and educational programming for professional
growth. The program is supported and funded by the firm's Management Committee.A unique outreach program is the Nashville office's partnership with an area guide dog organization
to sponsor dogs' training. In return for its support, the firm receives naming rights for each dog,
who is christened by employee vote and named for a firm member. Current mascot Martin is named for
senior attorney Jim Martin. Other sponsored pups have included Charlie, named for founder Charles
Warfield, and Oakley, after office manager Betty Oakley. The dog also spends time with his or her
adopted firm family at the Stites office. "Having a puppy at the office is a great morale builder,"
says Becky Dan, marketing director."Stites & Harbison attorneys and staff make our firm a great place to work. We're able to maintain
our commitment to our clients and our community, while keeping our unique family-friendly culture,"
says Stuart Campbell, office executive. "Employee initiatives, such as our SWIFT professional
development program for female attorneys, have had a great impact in developing the collegial
environment we value." - Duke Realty Corp.
Duke Realty Corp. is one of the largest
commercial real estate companies in the United States, with 130 million square feet of office and
industrial properties in 22 cities, nationwide construction capabilities; 7,700 acres of land to
support 113 million square feet of future development; and nearly 1,400 employees, 35 of which are
located in Nashville.The company, founded in 1972 and headquartered in Indianapolis, Indiana; provides site selection,
development, financing, construction, leasing and property management services. Its first property
developed —Building One at Park 100 Industrial Park on the Northwest side of
Indianapolis—is now, more than 30 years later, one of the largest industrial parks in the
United States. In addition to its Nashville office, Duke Realty has locations in 22 cities across
the United States. (The company went public in 1993.)Mentorship and training are important. Employees who wish to serve as mentors make a one-year
program commitment and undergo training at Duke's home office in Indianapolis.
"At Duke Realty Corp., we realize that our associates are critical to our ability to serve our
customers," says Jeff Palmquist, senior vice president, Duke's Nashville operations. "We strive to
create a working environment where associates are satisfied, can reach their full potential, and
feel appreciated for their efforts. Duke is pleased that our efforts have been recognized."
Duke encourages employees to give back to the communities where they live and work. The company
supports employee volunteer efforts with two paid Community Days per year. Employee volunteers can
also request a charitable contribution from Duke for their chosen organization through the company's
Associate Contribution Committee. - Blackburn, Childrens & Steagall PLC
Blackburn, Childers & Steagall, PLC is one of the oldest and most respected firms in the region. Founded in 1961, the firm now
has more than 70 employees and locations in Greeneville, Johnson City and Kingsport.Services include tax, auditing, estate planning, computer and accounting services consulting,
litigation support, personal financial planning, business valuations, medical practice management,
technology services and support.Despite the firm's multiple locations, it operates as one entity. Team members combine staff from
all offices to ensure the most appropriate mix of expertise is assembled for each client's
needs.Work/life balance is a priority, and the firm works with employees on required hours and scheduling
to create a family-friendly culture. "We work hard to make sure our actions match our words," says
Tommy Greer, managing partner."We are honored to be recognized and realize it is due to the great employees who work at our firm,"
Greer says. "As partners, we know when all is said and done, it is our staff who exemplify the
culture we strive to have at BCS: a Christian environment that emphasizes a balance between personal
and professional lives, while offering a challenging but rewarding careers. Our firm was established
as a small family business, and we strive to have that same atmosphere as we continue to grow."
The firm is a member of the PKF North American Network, an organization of legally independent firms
sharing cutting edge technical knowledge with the best practices within the industry. - Avenue Bank
Avenue Bank, one of the newest entries into the
financial sector, opened in July 2007. Headed by CEO and industry veteran Ron Samuels, Avenue aims
to become Nashville's "signature bank." Its stated goal is to blend urban sophistication and small
town friendliness with a vision for the creative, the connected, and the genuine.Services include residential construction lending, commercial real estate lending, entertainment
industry private client services, and a mortgage division. Avenue Bank offers business and personal
banking services—including its unique "concierge service"—through a team of
professionals dedicated to serving the creative spirit of Nashville. The bank has no teller row;
instead, each client is greeted and assisted personally by a banker. "Everyone here has the title of
'banker' because any of us can tend to any client's needs," explains Lisa Meiers, marketing
manager.This approach extends to employees, as well. Each employee is asked to fill out a personal profile
on their first day of work, including such quirky questions as 'favorite snack' and 'the top three
stores you'd like to receive a gift card from.' "This information is used later to reward employees
for a job well done," says Meiers. "You might find a bag of your favorite goodies on your desk, or a
gift card to a place you love to shop. Details like that make such recognitions really special.""Avenue Bank fosters a work environment that puts people (clients, employees, family and community)
at the center of everything we do," says CEO Ron Samuels. "We pledge to provide a workplace where
high standards are honored and work life is fulfilling, supporting our belief that the right people
deliver the real difference."Dramatic black-and-white photos of well-known and loved Nashville landmarks on the bank's Web site
and the biographical information on company officers—one a Harley rider; another a fan of
Elvis Costello; and another, husband of a real estate agent extraordinaire—speak to the bank's
intention to be anything but ordinary.Offices are located at Nashville's historic Cummins Station, downtown on Demonbreun Street in the
railway sector, on West End Avenue and in Cool Springs. A Green Hills location is slated to open
this year. The commercial banking team is located at the bank's headquarters in Nashville's historic
Baggage Building at Union Station. - PICA Group (tie)
PICA Group provides professional liability insurance to physicians,
primarily serving podiatrists and chiropractors.PICA—the Podiatry Insurance Company of America—was incorporated in Tennessee in May 1980
and offered its first podiatric policies in January of 1981. During the first month, there were 703
policies sold, and the policy count reached 800 by the end of the first year. A sister agency, PICA
Group Services, offers all other lines of insurance, including 401(k), office packages, health,
long-term disability, life, and medical.Community outreach is a company tradition. Each year, PICA Group partners with United Way of
Williamson County for a fundraising campaign that includes fun activities, guest speakers and
seminars to learn about partner agencies and volunteer opportunities, and a company match for all
employee contributions.In addition to a competitive benefits package, PICA provides annual health screenings to employees
and spouses, quarterly lunch & learn seminars and support groups for employee health and wellness
issues and other interests.Wirtgen America Inc. (tie)
Wirtgen America is a provider of heavy
road construction equipment including asphalt pavers, milling machines, and compaction equipment.
The company has locations in Tennessee and Pennsylvania, with 120 of its 160 employees working from
the Nashville office.Generous benefits, a relaxed environment and support for employees' professional and personal
interests all factor into the company's stable workforce and low turnover rate. Wirtgen pays 75% of
total medical premium for staff. Employees can also apply for deeper medical premium discounts by
taking an annual wellness exam.Wirtgen America supports and encourages employees to be actively involved and remain current in
their respective professions, by paying certification fees and dues for continuing education and
professional associations.Community outreach is a company tradition. In addition to financial support of various causes and
individual volunteerism by employees, efforts are currently underway to assess employees' primary
interests for community work, and organize groups to take part in selected community drives."Because of our size, we enjoy a more informal family environment," says Mark Inman, HR manager. "We
still have rules and policies governing the workplace, but we maintain a relaxed work atmosphere.
It's not an office where people have to wear nametags to remember one another.""As part of the Wirtgen group, Wirtgen America strives for world-class customer service and
support," says CEO Jim McEvoy. "It is only possible to deliver this through the employees of Wirtgen
America. We are constantly seeking ways to improve and I am pleased to see that our employees feel
the same way. It is our top priority to create a work environment whereby our people are motivated
and feel connected to be a part of a champion organization."
- Login or register to post comments
- Printer-friendly version
Most read stories
Loading...
